ACCESSIBILITY STATEMENT

The operator of this website is committed to providing a digital experience that is accessible and usable for the widest possible audience, including people with disabilities. We work continuously to ensure that our services meet high accessibility standards and remain inclusive for all visitors.

Accessibility is an ongoing effort, and we strive to improve the user experience by applying relevant accessibility guidelines and best practices.

Accessibility Standards We Follow

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline how to make web content accessible to individuals with a wide range of disabilities, including:

• Visual impairments
• Hearing impairments
• Motor difficulties
• Cognitive limitations

While we work toward full WCAG 2.1 AA compliance, some parts of the website may not yet meet all standards. Identified issues are addressed as quickly as possible.

Measures We Have Implemented

To support accessibility, the website incorporates the following measures or is working to implement them:

Structural and Technical Measures

• Use of clear, semantic HTML and ARIA attributes where needed
• Keyboard-only navigation throughout the main site sections
• High color contrast modes and support for browser zoom
• Text alternatives (alt text) for meaningful images and graphics
• Logical heading structure and descriptive link text
• Visible focus indicators for interactive elements
• Avoidance of flashing or rapidly blinking content

Assistive Technology Compatibility

The website is designed to work with the latest versions of:

• Modern operating systems, including Windows, macOS, iOS, and Android
• Current versions of major browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge

Older browsers or assistive technologies may not be fully supported.

Known Limitations

Although efforts are made to ensure full accessibility, some limitations may still exist, including the following:

• Older PDF files or documents that may not yet be fully accessible
• Third-party widgets such as video players, maps, or booking tools
• Automatically generated content
• Alt text is occasionally missing from newly added images
• Media content that lacks captions or transcripts, particularly older items

We are actively working to correct these issues. If you encounter accessibility barriers, please inform us.

Third-Party Content

Some sections of the website may rely on services or embedded components provided by third parties (e.g., videos, maps, payment systems). These third parties operate independently and may not fully comply with WCAG 2.1 AA standards.

The operator does not control external code and therefore cannot guarantee full accessibility of third-party elements.

Accessibility of Physical Locations (When Applicable)

If the business operating this website maintains a physical location, accessibility arrangements may vary depending on the building or facility.

Visitors are encouraged to check in advance regarding the following:

• Accessible parking
• Elevator or lift availability
• Ramps or step-free entrances
• Accessible restrooms
• Seating or waiting-area accommodations
• Any additional assistance that may be needed

We will be pleased to provide information regarding accessibility arrangements upon request.

Feedback, Questions, and Reporting Accessibility Issues

We welcome feedback on website accessibility. If you experience any difficulty, encounter an error, or need assistance accessing any content or physical premises associated with the business, you may contact us using the communication details provided on the website.

To help us address the issue effectively, please include (if possible):

• The URL or page where the issue occurred
• A description of the problem
• The browser and the device you were using
• Any assistive technology involved

We aim to respond to accessibility-related inquiries within the timeframe required by applicable law, or within a reasonable time when no specific requirement applies.

Ongoing Commitment

Accessibility is a continual responsibility. The operator regularly performs the following:

• Review new pages and components for accessibility
• Older content is updated to improve compliance with WCAG standards
• Work to enhance usability and inclusiveness for all visitors

We are committed to providing an accessible online experience and welcome suggestions that may help us improve further.